HELP

How do I get started as a Fitbit Plus coach?

Get started as a Fitbit Plus coach to help your participants reach their health and wellness goals. Use this guide to get familiar with key Fitbit Plus features and to take your first steps as a coach.

To start, click the link in the welcome email to open the Fitbit Plus web app1. Next, add a profile photo, and enter a personal statement to help your participants get to know you. For more information, see How do I manage my profile settings as a Fitbit Plus coach?

The Enrolled dashboard is your hub to meet your participants, send and respond to messages, see upcoming calendar events, and more. When you log in to your Fitbit Plus account, you see the Enrolled Dashboard.

Get a snapshot of your participants

Each column on the Enrolled dashboard shows you helpful information about a participant.

Column Title Information
Patient Participants assigned to you who have a health action plan. For more information, see How do I track health actions for my Fitbit Plus participants?
Check-In Number of days until the next conversation with your participant. For more information, see How do I see and schedule events in the Fitbit Plus calendar?
Adherence Percentage of health actions a participant completes shown through a color-coded system. For more information, see How do I track health actions for my Fitbit Plus participants?
Measurements Most recent measurement related to a health action. For more information, see How do I create and manage health actions plans for my Fitbit Plus participants?
Messages Last message exchanged between you and a participant. For more information, see How do I communicate with my Fitbit Plus participants?

Read your messages

To see and respond to your new messages, click the mailbox icon. For more information, see How do I communicate with my Fitbit Plus participants?

See your upcoming events

To see when your next participant check-in is scheduled, click the calendar icon and filter by Day, Week, Month, or Overdue. For more information, see How do I see and schedule events in the Fitbit Plus calendar?

Meet your new participants

To set up health action plans for your new participants, click the new enrollments icon and click a participant’s name. For more information, see How do I create and manage health actions plans for my Fitbit Plus participants?

There are 3 other dashboards you use as a coach.

Not Enrolled dashboard

See participants who were invited to the Fitbit Plus app but haven’t enrolled in health coaching yet. For more information, see How do I create and manage accounts for my Fitbit Plus participants?

To see the Not Enrolled dashboard, click your profile photo > Not Enrolled.

Results dashboard

Review the progress your participant population made toward their goals over time. For more information, see How do I see results for all of my Fitbit Plus participants?

To see the Results dashboard, click your profile photo > Results.

Archived dashboard

Use the Archived dashboard to reactivate an account for a participant who returns to health coaching. For more information, see How do I see results for all of my Fitbit Plus participants?

To see the Archived dashboard, click your profile photo > Archived.

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