Welcome to the Fitbit Plus family! You may be thinking, 'Great! I can't wait to connect with my participants in Fitbit Plus. But where do I start?' We're glad you asked! Launching with Fitbit Plus is easy, but there are a number of operational, workflow, and training steps you'll want to consider before going live. For example:
- Who on your team needs a coach account in Fitbit Plus?
- How will participant accounts be created (via integration or import, manually?)
- How often will coaches check in on Fitbit Plus?
- Will coaches be expected to follow up with participants at a minimum frequency?
- How will coaches train and practice using Fitbit Plus prior to working with real participants in the app?
These are some important questions and considerations, but have no fear! All of this and more are covered in our Launch Program Guide and corresponding checklist (attached below). Let this program be your guide as you prepare your organization to coach participants in the app.
Now, get coaching!
Have any burning, technical questions? Contact our support team at firstname.lastname@example.org.