Fitbit Plus tracks the time you and the care team spends with each participant creating care plans, viewing progress and messaging participants. To view time spent with each participant each month and the monthly average, open a specific participant's account, and the time icon in the shortcut bar. This will bring up a summary of the time spent since the participant’s first plan was developed in Fitbit Plus.
The time begins when you interact with the participant in some way in Fitbit Plus (open the participant Action Plans page, view the participant conversation, etc). The clock stops when either: a) you navigate away from the participant's account in Fitbit Plus b) you do not interact with the participant's account in Fitbit Plus for more than 60 seconds. Time is rounded to the nearest minute when displaying results, which means 0 to 29 seconds = 0 minutes, 30 to 1:29 = 1 minute, etc.