We know coaches are busy managing their participant panels, while also playing a supportive role in a larger care team. Fitbit Plus makes it easy for primary coaches to loop other coaches and care providers into conversations, where they'll have the option to continue watching these conversations and receiving the corresponding unread messages in their inbox. This may be helpful if those coaches want to check in on a participant, for example, whose primary coach is away on vacation. However, they also have the option to unwatch a conversation that is no longer necessary for them to be a part of:
Simply, click into the conversation stream > click the gear icon at the top of the messenger > select not watching.