Use these resources to support your team and participants in understanding the Account Unification set-up experience.
- Watch the Account Unification instructional video
Updated Support Articles
- How do I create or log in to my Fitbit Plus account?
- How to see your Fitbit data in your Fitbit Plus account
- Claim your Fitbit Plus account using your email address
- Create your Fitbit Plus account using an invite code
Mass Messaging Language
Consider using the Fitbit Plus mass message functionality to send a message to your participant panel informing them of the AU update. Here is a suggested message:
"Important Update: When you log in to Fitbit Plus for the first time on/after January 29, 2019, you will be asked to create a universal Fitbit login to use across both your Fitbit and Fitbit Plus accounts. Follow the in-app instructions to complete the process and ensure an uninterrupted Fitbit Plus experience. Questions? Contact firstname.lastname@example.org."